Immigrants searching for steady jobs in Canada are turning to the insurance sector. The insurance industry keeps growing, even when other fields slow down. In 2025, companies need workers who speak more than one language and understand many cultures. This helps them serve diverse customers better and fill skill gaps.
For newcomers, insurance offers clear job paths, training, and the chance to build a long-term career. With many roles open to different backgrounds, it’s a promising route for those looking to start fresh in a new country. As the job market shifts, insurance stands out as a strong and accessible choice for immigrants.
Why the Insurance Industry Welcomes Immigrant Talent
Insurance has earned a reputation as a welcoming field for newcomers. The sector values the skills and fresh perspectives that immigrants can offer, especially in a country with fast-changing demographics. Insurance companies often look for team members who understand different backgrounds, speak more than one language, and can build trust with a wider range of customers. For those starting a new chapter, insurance offers something rare: steady jobs, room for advancement, and the chance to turn diverse backgrounds into strengths.
Employment Growth and Security
One of the main reasons insurance draws new arrivals is its steady growth and strong job security. The insurance sector in Canada is projected to reach about $76 billion CAD in market size by 2025, according to IBISWorld and industry forecasts. Even during economic swings, insurance services like health, auto, home, and business coverage never stop being needed. This steady demand leads to a high number of stable jobs.
Here are a few statistics and trends that underline this stability:
- Consistent workforce needs: The Canadian insurance sector is expected to need over 12,000 new workers by 2025, not only to replace retirees but also to keep up with business expansion.
- Low layoff rates: The industry has lower unemployment compared to many other sectors, offering peace of mind for workers looking for long-term security.
- Advancement opportunities: Many roles offer clear paths for growth, so you can start in a support or entry-level job and move up to higher positions over time.
For immigrants, this means not only getting a job but stepping into a field where hard work pays off. Insurance employers often offer on-the-job training, mentoring, and certifications, making it easier to settle in, learn the ropes, and grow a rewarding career.
Valuing Diversity and Language Skills
Insurance companies put a premium on diversity. Why? Because Canada’s population is made up of people from every corner of the world. Agencies want staff who understand this diversity, both to connect with clients and to help the business grow.
Being fluent in more than one language is a major asset in customer service, claims, and sales. It helps companies support clients in their preferred language and solve problems faster. It also builds trust, which is critical when customers are buying insurance or making claims that affect their lives and families.
Here’s how diversity and language skills shape the insurance workplace:
- Cultural awareness: Employees from different backgrounds understand their communities and can spot needs or concerns early, giving companies a competitive edge.
- Bilingual service: Serving clients in their own language can ease worries and clear up misunderstandings. It’s not just helpful, it’s often necessary in cities like Toronto, Vancouver, and Montreal.
- Hiring advantage: Immigrants with international experience or knowledge of specific cultures often stand out to hiring managers, especially when companies look to reach new markets.
This focus on inclusion goes beyond hiring. Many insurance firms offer cultural training for their staff and celebrate multicultural events, showing they value each person’s background. For immigrants, this isn’t just talk. It’s a real effort by the industry to make newcomers feel respected, heard, and essential to the team.
Key Insurance Jobs Accessible to Immigrants
Immigrants exploring the insurance field in 2025 will find a surprising range of positions, many of which offer clear paths to advancement with training and certification. Below are three types of jobs in insurance that are both reachable for newcomers and valuable to employers. If you bring determination, attention to detail, and strong people skills, these roles give you an accessible entry point into a stable, growing industry.
Claims Adjusters and Examiners
Claims adjusters and examiners investigate insurance claims, decide on coverage, and help clients through difficult times. Their main job is to interview people involved in claims, review documents, inspect property or vehicles, and figure out how much should be paid. They may handle anything from car accidents to home damage.
Main duties include:
- Gathering information from clients, witnesses, and police or medical reports.
- Inspecting damaged property (virtually or onsite) to estimate costs.
- Deciding whether claims are covered based on policy.
- Writing reports and recommending payment amounts.
Typical requirements:
- High school diploma or equivalent; some employers want post-secondary education.
- Good written and spoken English. Additional languages are a plus.
- Training is often provided on the job.
- Depending on the province, a license or certification may be required for certain types of claims work.
Why this role suits multilingual immigrants:
- Claims adjusters help people who are often stressed or upset. If you speak their language, you can offer comfort and clear explanations.
- Multilingual staff bridge gaps for clients with limited English, which improves service and can prevent disputes.
- Adjusters with cultural knowledge understand different views of risk and family, which helps build trust and rapport.
Customer Service and Sales Agents
Customer service reps and sales agents are the front line for most insurance companies. They answer customer questions, give quotes, and explain policies. They also help new clients pick the right coverage and support existing customers when their needs change.
Strong communication is essential: You must explain information clearly, listen patiently, and handle both routine requests and tough situations. Being fluent in more than one language is a big advantage, since you’ll interact with people from all backgrounds.
Common duties in these roles:
- Answering calls, emails, and chat messages.
- Selling policies or explaining coverage details.
- Processing payments and basic paperwork.
- Handling complaints and finding solutions for clients.
Advantages for newcomers:
- Many insurance agencies now offer remote customer service jobs, letting you work from home, which is ideal if you need flexibility.
- In-person roles are available at local branches in most communities.
- Cultural fluency can help you relate to clients, anticipate their questions, and strengthen business relationships.
- Entry requirements are usually minimal: basic computer skills, good English, and training after hire. Some sales roles may require a provincial license.
Administrative and Support Roles
Every insurance office depends on organized staff who keep things running smoothly behind the scenes. Administrative roles include receptionists, office assistants, and data entry clerks. These positions can be a great fit for immigrants who want to build their career while developing their English skills.
Office support duties often include:
- Processing documents and updating records in computer systems.
- Scanning, filing, and organizing paperwork.
- Scheduling appointments and greeting clients.
- Assisting with mail and daily office tasks.
What you need:
- High school diploma or equivalent.
- Attention to detail, reliability, and willingness to learn.
- Solid English reading and writing skills, with opportunities to improve by working with experienced colleagues.
- Most jobs provide short training, so you can start quickly.
Insurance employers value newcomers who are organized, careful, and eager to learn. Administrative roles often serve as stepping stones to more advanced jobs over time, making them ideal for building a long-term career.
These roles form the foundation of insurance offices and help support both clients and teams every day. For many immigrants, this is the entry point to something bigger: better language skills, professional development, and long-term job security.
How Immigrants Can Prepare for Insurance Careers in 2025
Stepping into the insurance field as a newcomer brings excitement and its own unique challenges. Success in this industry requires more than just a strong work ethic. New employees need the right training, up-to-date licenses, and strong connections. Knowing what to expect, where to find guidance, and how to present your strongest skills can make a real difference in landing a job and building a career. Below, you’ll find practical steps to take from day one to prepare for insurance roles in Canada or the U.S.
Required Training and Licensing
Getting hired in insurance often starts with meeting basic education and licensing standards. Not every role requires a college degree, but some insurance fields need a license and specific training.
Start with the essentials:
- High school diploma or equivalent: This is the base requirement for most companies.
- Quick-start courses: Many community colleges offer 6- to 12-week programs in insurance basics, sales, claims, and customer service. In larger cities, immigrant resource centers run free or low-cost courses focused on workplace English and insurance terms.
Popular training options:
- Property and Casualty Insurance Foundations: Short courses that teach basic concepts and prepare students for entry-level licensing tests.
- Risk Management Workshops: Great for those wanting to work with business clients or in claims.
- Regulatory seminars: These explain Canada’s or U.S. state-by-state insurance rules.
Finding local guidance:
- Visit immigrant-serving agencies like YMCA Newcomer Information Centres or SUCCESS, which often provide career counselors and job training programs.
- Provincial regulators (like the Insurance Council of British Columbia or the Financial Services Regulatory Authority in Ontario) list approved training providers and schedule local information sessions.
- Public libraries can help you find printed study guides and give access to online learning platforms for free.
Licensing, step-by-step:
Most customer service, admin, and support jobs do not require licensing to start. For sales, adjuster, or broker roles, you usually need to:
- Complete a prep course (available online or in-person)
- Pass a knowledge test set by the regional authority
- Submit a background check (and sometimes fingerprints)
- Pay a small fee for your first license
Regulations change from one province or state to another, so check with local government websites for any special rules.
Building Insurance Industry Connections
Connections in the insurance business can open doors to jobs and valuable advice. For newcomers, building relationships with experienced professionals helps in understanding the local market and work culture.
Where to start:
- Community events: Attend career fairs, open houses, and industry meetups held by insurance companies or local chambers of commerce. You’ll meet recruiters, managers, and other job seekers who can share tips or leads.
- Mentorship programs: Look for newcomer mentorships from groups like ACCES Employment in Ontario or local immigrant societies. These programs pair you with someone who already works in insurance, so you can learn directly and get feedback on your resume or interview skills.
- Online groups: Platforms such as LinkedIn, Facebook, and Reddit have active forums and groups for newcomers and insurance professionals. Join discussions, ask questions, and post about your career search.
- Networking tips:
- Polish your elevator pitch. Share your story, your skills, and why you’re interested in insurance in under a minute.
- Always follow up with a thank you note after meetings or events—this small gesture helps you stand out.
- Volunteer for industry events or community outreach programs sponsored by insurance firms. This gives you real-world experience, expands your network, and may lead to job offers.
Job Search Strategies for Success
Standing out in a competitive field means showing employers what makes you unique. Smart job search tactics turn your background and global experience into strengths.
Tailoring your resume:
- Highlight transferable skills. Focus on experience from other industries that applies to insurance: customer service, problem-solving, sales, or teamwork.
- List your languages and cultural knowledge near the top of your resume. Many Canadian and U.S. agencies look for staff who can reach new communities.
- Show local training and certification, if you have it, to prove you’re job-ready.
Interview tips for newcomers:
- Practice answering questions in English with a friend or mentor. Many agencies test your ability to explain insurance concepts and handle tricky customer questions.
- Research the company beforehand. Know what lines of insurance they sell (auto, home, business, etc.) and mention how your skills match their needs.
- Stay positive. If you’re new to Canada or the U.S., frame your journey as a sign of your adaptability and your eagerness to learn.
Understanding hiring processes:
Insurance companies in Canada and the U.S. often use multi-step hiring:
- Application screening: Make sure your resume uses keywords from the job posting.
- Phone or video interview: Expect questions about how you deal with customers, solve problems, or handle pressure.
- In-person or final interview: This may include role-playing common scenarios, like selling a policy or supporting a client in distress.
Final pointers for immigrant candidates:
- Don’t give up after a few rejections. Many insurance firms value determination and will hire newcomers who show growth potential.
- Consider temp or contract roles to get your foot in the door. Many full-time jobs go to people already working in the company.
- Join a professional association (like the Insurance Institute of Canada) to meet others, access job boards, and access extra training.
Preparing well, building industry connections, and understanding how to highlight your background sets you up for long-term success in the insurance field. Each step brings you closer to a stable job and a rewarding future.
Conclusion
Insurance continues to offer real opportunities for immigrants in 2025. The sector welcomes new talent, values diverse skills, and rewards those who work hard. Whether you want an entry role or a long-term career, insurance gives you a strong way forward.
The right training and a focused approach open doors for newcomers ready to learn and connect. If you’re exploring jobs that offer growth, security, and a sense of belonging, take the next step toward insurance. Your perspective and determination can shape both your future and the future of the industry.
Thank you for reading. If you found this guide helpful, share your experiences or questions in the comments to help others on their journey.
